{"xsrfToken":"4f87e234508cdd7c0b9785ffc06c5701e89346e6_lout","branding":{"id":"24","key":"ncyl","name":"Valladolid, noreste de Castilla y León","portalBaseUrl":"/servicedesk/customer/portal/24","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/24/38","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#deb13e","headerLinkHoverBGColor":"#deb13e","headerBadgeColor":"#deb13e"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/4f4c3f33-e666-4582-9336-2b2d841c5233/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MGFhNGRkNi02ZTcyLTQyMjYtOGIyZC1iMjg0NzdmZmY4YjgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjRmNGMzZjMzLWU2NjYtNDU4Mi05MzM2LTJiMmQ4NDFjNTIzMyI6WyJyZWFkIl19LCJleHAiOjE3NDY4MjU0NTIsIm5iZiI6MTc0NjgyNDg1Mn0.VIJb_CHP6hDAVk_roQMENcLaZsD2bLh_vaRx6YXZpgc&client=70aa4dd6-6e72-4226-8b2d-b28477fff8b8&mode=fit","logoId":"4f4c3f33-e666-4582-9336-2b2d841c5233","isLogoAvailable":true,"helpCenterTitle":"Bienvenido al Grupo SKV & VAFE","sharedPortalName":"Centro de ayuda","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"uk-UA":{"localeDisplayName":"ucraniano (Ucrania)"},"de-DE":{"localeDisplayName":"alemán (Alemania)"},"en-US":{"localeDisplayName":"inglés (Estados Unidos)"},"ko-KR":{"localeDisplayName":"coreano (Corea del Sur)"},"pt-BR":{"localeDisplayName":"portugués (Brasil)"},"sk-SK":{"localeDisplayName":"eslovaco (Eslovaquia)"},"es-ES":{"helpCenterTitle":"Bienvenido al Grupo SKV & VAFE","sharedPortalName":"Centro de ayuda","localeDisplayName":"español (España)"},"no-NO":{"localeDisplayName":"noruego (Noruega)"},"zh-CN":{"localeDisplayName":"chino (China)"},"it-IT":{"localeDisplayName":"italiano (Italia)"},"ru-RU":{"localeDisplayName":"ruso (Rusia)"},"nl-NL":{"localeDisplayName":"neerlandés (Países Bajos)"},"pt-PT":{"localeDisplayName":"portugués (Portugal)"},"sv-SE":{"localeDisplayName":"sueco (Suecia)"},"da-DK":{"localeDisplayName":"danés (Dinamarca)"},"en-UK":{"localeDisplayName":"inglés (UK)"},"fr-FR":{"localeDisplayName":"francés (Francia)"},"ja-JP":{"localeDisplayName":"japonés (Japón)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"es-ES","userLanguageTag":"es-ES","portalThemeColor":"#02227c","helpCenterTitleColor":"#f4a81c","bannerMediaApiUrl":"https://api.media.atlassian.com/file/4bdd11cc-19c1-4d44-ac52-f33a9d19269b/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MGFhNGRkNi02ZTcyLTQyMjYtOGIyZC1iMjg0NzdmZmY4YjgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjRiZGQxMWNjLTE5YzEtNGQ0NC1hYzUyLWYzM2E5ZDE5MjY5YiI6WyJyZWFkIl19LCJleHAiOjE3NDY4MjU0NTIsIm5iZiI6MTc0NjgyNDg1Mn0.8yenAlfrNvk9XLRoWvgLoPHTFg8HM25bqPVuhn1jLVY&client=70aa4dd6-6e72-4226-8b2d-b28477fff8b8&height=300&mode=fit","bannerMediaApiFileId":"4bdd11cc-19c1-4d44-ac52-f33a9d19269b","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"24","key":"ncyl","projectId":10744,"serviceDeskId":24,"name":"Valladolid, noreste de Castilla y León","description":"<p>Bienvenido. Puedes generar una solicitud Valladolid, noreste de Castilla y León a partir de las opciones proporcionadas.</p>","portalBaseUrl":"/servicedesk/customer/portal/24","reqTypes":[{"id":"261","name":"Informar de un error","descriptionHtml":"","callToAction":"Informar de un error","introHtml":"<p>Cuéntanos que problemas estás teniendo.</p>","icon":11184,"iconUrl":"https://videoled.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11184","groups":[38],"key":""},{"id":"259","name":"Otras preguntas","descriptionHtml":"","callToAction":"Otras preguntas","introHtml":"<p>¿No ves lo que estás buscando? Elige esta opción y te ayudaremos.</p>","icon":11188,"iconUrl":"https://videoled.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11188","groups":[38],"key":""},{"id":"258","name":"Preguntas acerca de la prueba del producto","descriptionHtml":"","callToAction":"Preguntas acerca de la prueba del producto","introHtml":"<p>¿Estás probando nuestro producto y deseas obtener más información? Selecciona esta opción y estaremos encantados de responder a tus preguntas.</p>","icon":11180,"iconUrl":"https://videoled.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11180","groups":[38],"key":""},{"id":"257","name":"Preguntas sobre la concesión de licencias y la facturación","descriptionHtml":"","callToAction":"Preguntas sobre la concesión de licencias y la facturación","introHtml":"<p>Elige esta opción si tienes preguntas sobre la concesión de licencias o la facturación.</p>","icon":11175,"iconUrl":"https://videoled.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11175","groups":[38],"key":""},{"id":"263","name":"Proponer mejoras","descriptionHtml":"","callToAction":"Proponer mejoras","introHtml":"<p>¿Ves algo que podamos hacer mejor? Somos todo oídos.</p>","icon":11178,"iconUrl":"https://videoled.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11178","groups":[38],"key":""},{"id":"256","name":"Soporte técnico","descriptionHtml":"","callToAction":"Soporte técnico","introHtml":"<p>¿Necesitas ayuda para instalar, configurar o resolver problemas? Selecciona esta opción para solicitar asistencia.</p>","icon":11159,"iconUrl":"https://videoled.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11159","groups":[38],"key":""},{"id":"262","name":"Sugerir una nueva característica","descriptionHtml":"","callToAction":"Sugerir una nueva característica","introHtml":"<p>Haznos saber cual es tu idea para una nueva característica.</p>","icon":11174,"iconUrl":"https://videoled.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11174","groups":[38],"key":""},{"id":"260","name":"Solicitud enviada por correo electrónico","descriptionHtml":"","callToAction":"Solicitud enviada por correo electrónico","introHtml":"<p>Solicitud recibida desde tu canal de asistencia por correo electrónico.</p>","icon":11166,"iconUrl":"https://videoled.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11166","groups":[],"key":""}],"reqGroups":[{"id":38,"name":"General"}],"orderMapping":{"38":[256,257,258,259,261,262,263]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"be7564a5-46ff-3a59-a978-01f5e65c8bd9","appLinkName":"System Confluence","appLinkUrl":"https://videoled.atlassian.net/wiki","spaceKey":"NCYL","spaceName":"Valladolid, noreste de Castilla y León","spaceUrl":"https://videoled.atlassian.net/wiki/spaces/NCYL","isServer":false},"labels":[],"projectKey":"NCYL","serviceDeskId":24,"kbLinkDomainURLs":["https://videoled.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":24,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"NCYL","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"español (España)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MGFhNGRkNi02ZTcyLTQyMjYtOGIyZC1iMjg0NzdmZmY4YjgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwNzQ0IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDY4MjYwNTIsIm5iZiI6MTc0NjgyNDg1Mn0.MMlX4eOrCUTgiP_tTDQe4pQYliaaQ4ILWbDHGFeGIv8","targetCollection":"upload-project-10744","endpointUrl":"https://api.media.atlassian.com","clientId":"70aa4dd6-6e72-4226-8b2d-b28477fff8b8","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":257,"projectId":10744,"form":{"name":"Preguntas sobre la concesión de licencias y la facturación","descriptionHtml":"","callToAction":"Preguntas sobre la concesión de licencias y la facturación","intro":"<p>Elige esta opción si tienes preguntas sobre la concesión de licencias o la facturación.</p>","instructions":"","icon":11175,"iconUrl":"https://videoled.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11175","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Correo electrónico de confirmación para","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Resumen","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Prioridad","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["2"],"values":[{"value":"1","label":"Urgentisimo","selected":false,"children":[]},{"value":"2","label":"Rapido","selected":false,"children":[]},{"value":"3","label":"Normal","selected":true,"children":[]},{"value":"4","label":"Con tiempo","selected":false,"children":[]},{"value":"5","label":"No corre prisa","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Descripción","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Archivo adjunto","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/24/create/257","requestValidateBaseUrl":"/servicedesk/customer/portal/24/validate/257","calendarParams":{"firstDay":1,"date":"2025-05-09T23:07:32+0200","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"be7564a5-46ff-3a59-a978-01f5e65c8bd9","appLinkName":"System Confluence","appLinkUrl":"https://videoled.atlassian.net/wiki","spaceKey":"NCYL","spaceName":"Valladolid, noreste de Castilla y León","spaceUrl":"https://videoled.atlassian.net/wiki/spaces/NCYL","isServer":false},"labels":[],"projectKey":"NCYL","serviceDeskId":24,"kbLinkDomainURLs":["https://videoled.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MGFhNGRkNi02ZTcyLTQyMjYtOGIyZC1iMjg0NzdmZmY4YjgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwNzQ0IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDY4MjYwNTIsIm5iZiI6MTc0NjgyNDg1Mn0.MMlX4eOrCUTgiP_tTDQe4pQYliaaQ4ILWbDHGFeGIv8","targetCollection":"upload-project-10744","endpointUrl":"https://api.media.atlassian.com","clientId":"70aa4dd6-6e72-4226-8b2d-b28477fff8b8","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:io.teamsecrets.jira.prod__ts-service-desk-panel","name":"","html":"<div class=\"ap-container\" id=\"ap-io.teamsecrets.jira.prod__ts-service-desk-panel\">\n\n <div class=\"ap-content \" id=\"embedded-io.teamsecrets.jira.prod__ts-service-desk-panel\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"io.teamsecrets.jira.prod\",\n \"uniqueKey\":\"io.teamsecrets.jira.prod__ts-service-desk-panel\",\n \"key\":\"ts-service-desk-panel\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.request.create.property.panels\", \"title\":\"\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://app.teamsecrets.io/jira/index.html?view=service-desk&projectId=10744&issueKey=&projectKey=NCYL&xdm_e=https%3A%2F%2Fvideoled.atlassian.net&xdm_c=channel-io.teamsecrets.jira.prod__ts-service-desk-panel&cp=&xdm_deprecated_addon_key_do_not_use=io.teamsecrets.jira.prod&lic=active&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiIzYWU2MGQxNTgxY2NhOTg3Y2E5OGViNWMyOGI2YzdjMWVkZmM5NmY5YzNlMTQxYmU1ODI4Yjc2MjBiZGI4OGI4IiwiaXNzIjoiZjhlZmU5MGEtZjk4NS0zNzIxLTg1NjMtNjAxYjIxMTU5MmExIiwiY29udGV4dCI6e30sImV4cCI6MTc0NjgyNTc1MiwiaWF0IjoxNzQ2ODI0ODUyfQ.iJSZxSuhUDSNzR8DHrw6ADKNvsrfOhEhfbEHC5Peb70\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6ImY4ZWZlOTBhLWY5ODUtMzcyMS04NTYzLTYwMWIyMTE1OTJhMSIsImNvbnRleHQiOnsibGljZW5zZSI6eyJhY3RpdmUiOnRydWV9LCJuYXYiOnsiaXNOZXdOYXZpZ2F0aW9uIjp0cnVlfSwidXJsIjp7ImRpc3BsYXlVcmwiOiJodHRwczpcL1wvdmlkZW9sZWQuYXRsYXNzaWFuLm5ldCIsImRpc3BsYXlVcmxTZXJ2aWNlZGVza0hlbHBDZW50ZXIiOiJodHRwczpcL1wvdmlkZW9sZWQuYXRsYXNzaWFuLm5ldCJ9LCJqaXJhIjp7InByb2plY3QiOnsia2V5IjoiTkNZTCIsImlkIjoiMTA3NDQifX19LCJleHAiOjE3NDY4MjU3NTIsImlhdCI6MTc0NjgyNDg1Mn0.N3L7E6BUl7I4GziF5zWxFNn5dFZk17UsvNkTRJ51FwU\", \"structuredContext\": \"{\\\"license\\\":{\\\"active\\\":true},\\\"nav\\\":{\\\"isNewNavigation\\\":true},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://videoled.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://videoled.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"NCYL\\\",\\\"id\\\":\\\"10744\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"NCYL\\\",\\\"project.id\\\":\\\"10744\\\",\\\"servicedesk.serviceDeskId\\\":\\\"24\\\",\\\"servicedesk.requestTypeId\\\":\\\"257\\\"}\",\n \"timeZone\":\"Europe/Madrid\",\n \"origin\":\"https://app.teamsecrets.io\",\n \"hostOrigin\":\"https://videoled.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"legacyPropertyPanels":[]}}}